Signing In Without a Password
Inkress doesn't use passwords. You sign in with a one-time code sent to your email, or with your fingerprint, face or device PIN.
Sign In with an Email Code
- Go to inkress.com/login.
- Enter your email address and click Continue.
- Click Send Magic Link.
- Open the email titled "OTP Verification". Click its button to sign in, or enter the 6-digit code it contains.
The code expires after 5 minutes and only the newest one works. You can ask for a new email after 2 minutes, up to 3 times from the same login screen.
Sign In with a Passkey
A passkey uses your device's fingerprint, face recognition or screen-lock PIN. Add one from Settings → Security after signing in with an email code. From then on, click Sign in with Passkey on the login page and approve on your device.
Set up a passkeyOn the Inkress Mobile App
Enter your email and type in the 6-digit code we send you. After that, Face ID or your fingerprint unlocks the app, so you don't need a new code each time. The app remembers the businesses you've signed into on that phone, and the biometric lock can be turned on or off in the app's Settings.
Keeping Your Account Safe
- Your email inbox receives your sign-in codes, so protect your email account with its own strong password and two-step verification.
- Add passkeys on two devices, so losing one isn't a problem.
- Your Support Code (Dashboard → Support Code) is different. It's a fixed code you give the Inkress assistant so it can look up your account. Sign-in codes are never given to anyone.
Frequently Asked Questions
How do I reset my password?
There is no password to reset. Enter your email on the login page, click "Send Magic Link", and sign in with the email we send you.
How do I change my password?
Inkress accounts don't have a password, so there is nothing to change. To make signing in faster, add a passkey in Settings → Security.
The code isn't arriving
Check your spam, junk and promotions folders and search for "OTP Verification". Make sure you typed the email you registered with. You can ask for a new email after 2 minutes, up to 3 times from the same login screen.
The code says it has expired or is invalid
Codes expire after 5 minutes, and only the most recent one works. Request a new code and use it straight away.
Do I need an authenticator app?
No. Authenticator-app codes (Google Authenticator, Authy and similar) are not part of signing in to Inkress.
I can't get into my email any more
Contact Inkress support to move your account to a new email address. We confirm you're the account owner before changing it.